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Freedom, California - USD Full Time Posted: Friday, 15 March 2019
Robert Half Technology is looking for a help desk analyst to support local and field users in a growing company! To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. For immediate consideration forward your resume to Location Watsonville Duration 3-6 months contract to full-timeQualifications 1+ year help desk experience. Must possess excellent hardware and software troubleshooting skills. Must possess excellent analytical, logical and time management skills. Must possess strong oral communication skills, and be able to understand technical jargon as well as communicate without it. Must be able to deal effectively with angry and frustrated customers. Must be able to prioritize their workload to maximize the attainment of service level targets on callbacks and resolution. Must be able to use the IT knowledge base and other specialized tools to supplement their own abilities and increase their success rate in problem resolution.

Freedom, California, United States of America
Robert Half Technology
Robert Half Technology
3/15/2019 1:45:16 AM

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